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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Bartec products

The group "New Technologies" offers for review the products of the plant Bartec: control panels, remote workstations, terminals, peripheral devices, graphic monitors, explosion-proof PDAs, bus components, control cabinet components, automation tools
  • Control panels Bartec
    Control panels
    POLARIS BASIC Panel PC 10.4, etc.
  • Remote stations Bartec
    Remote stations
    POLARIS 19.1”, 15”, etc.
  • Terminals and workstations Bartec
    Terminals and workstations
    POLARIS 12.1”, 15”, 19.1”, etc.
  • Automation tools Bartec
    Automation tools
    Power Supply 100 W, etc.
  • Peripheral devices Bartec
    Peripheral devices
    BCS 302ex, USB Ex i, etc.
  • Graphic displays Bartec
    Graphic displays
    WinCC RT Edition, etc.
  • SOFTWARE for BMS Graf pro Bartec
    SOFTWARE for BMS Graf pro
    MC 9090ex-G, etc.
  • Profibus components (Zone 1) Bartec
    Profibus components (Zone 1)
    Profibus, etc.
  • InterBus components (Zone 1) Bartec
    InterBus components (Zone 1)
    InterBus NAMUR et al.
  • EX 750i bus (zone 2) Bartec
    EX 750i bus (zone 2)
    AC/DC, IP 30, etc.

NEW TECHNOLOGIES GROUP

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